FAQ Deviance App

A basic membership of the Deviance Community Dating App is free.

To activate your newly created profile and participate in dating, the following two steps must be completed:

1. Email Address Verification
   Tip: It can happen that the verification email ends up in the spam folder. If you don’t receive an email, please check there as well.
   In rare cases, the email might not even be delivered to the spam folder but completely filtered out by the provider (e.g., with Yahoo or T-Online email addresses).
   In this case, it’s best to try using a different email address or contact us. We will work together to find a solution.
2. Complete Basic Profile Information
   You must have fully completed your basic profile information to make your profile visible to others.
   For a better experience, we recommend also answering the additional questions about yourself and your kink to give others a better opportunity to get to know you. This also helps you to be found more easily.

To gain access to more features, you can switch to a paid Premium subscription at any time.

The 14-day trial period is your opportunity to test the benefits of the Premium package without obligation before committing to a paid subscription.

NO SUBSCRIPTION TRAP: Since Deviance values consent and trust, you do not need to cancel at the end of the trial period. It will automatically expire. Therefore, no bank or credit card details are required to activate the trial period.

If you decide at the end of the trial period that you want to keep your Premium status, you will need to actively subscribe to a plan.

In addition to the 14-day trial period, we also run promotions from time to time that allow you to activate limited-time free Premium memberships. These promotions operate under the same conditions as the 14-day trial period.

You can purchase the Premium account as a monthly subscription.
Depending on the initial package you choose, you can reduce your monthly subscription fees by up to 40%.

Package 1
1 Month Premium = 14.99 EUR

Package 2
3 Months Premium = 34.99 EUR
A single month costs 11.67 EUR here.
Save over 2.5 months on an annual basis.

Package 3
6 Months Premium = 54.99 EUR
A single month costs 9.17 EUR here.
Save over 4.5 months on an annual basis.

The following payment methods are available to you:

1. SEPA Direct Debit
2. Mastercard
3. VISA
4. Apple Pay
5. Google Pay

Unfortunately, PayPal is not available, as they have very conservative compliance guidelines and do not process payments for providers of dating platforms.

Your charge will appear under DVNC GmbH, the operator of the Deviance platform.

You can cancel your subscription directly through the portal of your respective payment provider.

NetDebit Customers:
https://www.netdebit-payment.de/login

CCBill Customers:
https://support.ccbill.com/

Novalnet Customers:
https://card.novalnet.de/

There are a total of 4 types of notifications you can receive:

1. System Notifications (Email)
   These include verification emails or emails to reset your password.
2. Newsletter (Email)
   Typically, we will send out one newsletter per week. In some cases, this frequency may vary slightly.
3. App Notifications (Email)
   These notify you about new suggestions, likes, etc., so you don't miss anything and can respond quickly.
4. App Notifications (Push via WebApp)
   These are the same notifications as in point 3, but they are delivered as push notifications through your system (mobile, desktop, etc.) instead of via email.This type of notification is only available if you have installed Deviance as a WebApp. For more information, check out: https://www.deviance.com/deviance-als-app-deine-kinky-matches-immer-griffbereit/

You can activate or deactivate all these notifications separately in your settings (Profile -> Settings). Only the notifications under point 1 will always remain enabled.